ChatGPT Work: OpenAI's new AI colleague for the office job

What's new

OpenAI has launched ChatGPT Work, a so-called agent in ChatGPT. An agent is an AI that doesn't just answer a question but takes on a multistep task by itself. According to Constellation Research, the tool launched on July 9, 2026. It can pull together information across apps and deliver finished spreadsheets, slides, documents and web apps. Typical tasks include research, meeting briefs, presentations and data analysis.

Now the tool is truly out in the wild: Uber is rolling out ChatGPT Work to all of its roughly 30,000 employees worldwide, starting October 22, 2026. That expands a pilot earlier this year with 1,000 employees in finance, operations and product. In that group, 80 percent of the early users were not engineers, in other words ordinary office workers.

What's smart

Work can be connected to the apps people already use. There are plugins for Slack, Microsoft Teams, Google Drive and SharePoint, among others. The "Sites" feature can also turn a piece of work into an interactive web app.

In Uber's pilot, employees used it to analyze complex operations data and spot trends, to adapt training materials for different markets and languages, and to build personalized, interactive dashboards (overview pages with numbers and charts). Uber's developers, incidentally, continue to use OpenAI's Codex for coding, so Work is intended for the rest of the organization.

Greg Brockman, president of OpenAI, says: "Now teams across Uber can tap into our portfolio of frontier models and agents to take on more complex work, connect the tools they use every day and get more done." Uber CTO Praveen Neppalli Naga calls the rollout "an exciting step" and says he looks forward to seeing what the teams build.

Cheaper or better?

ChatGPT Work has no separate price. According to OpenAI, Work and Codex share pricing, credits and usage limits. At launch, Pro, Enterprise and Edu users got access, while Plus and Business followed within a few days. A monthly price for regular users is not given in the sources, and it is also not disclosed what Uber is paying.

For companies building their own solutions, API prices for the GPT-5.6 models are listed per million tokens (chunks of text), input first and then output: Sol costs $5 and $30, Terra $2.50 and $15, and Luna $1 and $6.

According to Constellation Research, the launch is aimed at Anthropic's Claude Cowork. No comparisons of price or speed between the two have been provided. The sources also do not say whether ChatGPT Work is available in Denmark and the EU.

What it's good for

Work is best suited to knowledge and office work that otherwise requires many clicks between apps: digging into operations figures and finding patterns, creating pitches and slides, preparing meetings or turning a spreadsheet into a dashboard. Uber's pilot shows it isn't just for IT people.

Uber plans to track how employees use the tool and which workflows they develop in order to assess its impact. Uber's VP of engineering, Sumanth Sukumar, wants to make powerful AI tools available across the company while giving teams room to experiment. Whether it delivers measurable gains has not yet been shown.