Webex lets AI agents join meetings as team members

At the WebexOne conference in Austin, Texas, on October 7, 2026, Cisco showed a new version of the Webex meeting tool. According to Cisco's own press release, the app has been rebuilt so that people and AI agents work together. An AI agent is a program that doesn't just answer questions but can carry out tasks for you on its own.

The agents can take part in spaces, meetings and calls as members of the team. They can be invited in directly and handle complex, multistep tasks across Webex and other third-party applications.

An example from Cisco

Cisco offers an example itself: A team member @-mentions an analytics agent in a Webex space to pull usage statistics. Afterward, the person asks a presentation agent to update a PowerPoint document with the figures.

Claude coming to Webex

Cisco also plans to bring Claude into Webex. According to the announcement, teams will be able to analyze data, create content and do work with shared company knowledge without leaving Webex. The feature is built with Claude Managed Agents.

Claude is also meant to be able to join spaces, meetings and calls and pick up on the conversation, so the follow-up work can get finished. This is still a plan and not something you can use yet.

When can you get it?

RoomOS 27, the software on Cisco's meeting devices, is expected to be available in November 2026. The new AI features in Webex are listed as coming "soon," with no exact date. There is no information about pricing.

Jeetu Patel, Chief Product Officer at Cisco, says the next chapter of work is not about adding chatbots to yesterday's tools.

Cisco also announced Dialog, an agent-based customer relationship tool, Cisco Ceiling Speaker Pro with AI-powered audio for meeting rooms, Intelligent Workplace Experiences and built-in support for Google Meet on Cisco devices.

The information comes from Cisco's own press release. The sources do not say how the features work in practice.