Ask Eve Assist: New AI help for questions about gynecologic cancer

What's new

The Eve Appeal, a UK charity focused on gynecological cancers, launched a new AI tool, Ask Eve Assist, on October 27, 2026. It is a chatbot that answers questions about symptoms, screening, HPV and prevention.

The tool was developed with patients, nurses and NHS partners, along with Digital Wonderlab. In a pilot with 359 users, it handled 340 inquiries on its own and passed 19 on to the organization's specialist nurses.

What's smart about it

The difference from an ordinary chatbot is that Ask Eve Assist answers only from sources certified under the PIF TICK quality mark. This is meant to reduce the risk of guesses and wrong advice.

When a medical assessment is needed, the tool refers the user on to the health service. Users can also ask to be contacted by the specialist nurses. The need is great: inquiries to the Ask Eve nurse service rose by 1,141 percent after the closure of Jo's Cervical Cancer Trust in 2024. According to director Athena Lamnisos, about 600,000 people in England are on waiting lists for gynecological treatment.

Cheaper or better?

The price has not been disclosed, and the sources do not say whether the tool can be used outside the UK, for example in Denmark or the EU. It is probably aimed at British users.

The background is a test that Eve Appeal published on April 29, 2026. Staff played patients with key symptoms of the five gynecological cancers in 25 scenarios with ChatGPT. According to the organization, ChatGPT did not mention ovarian cancer as a possible cause of bloating lasting more than three weeks, but kept offering dietary advice and tips for irritable bowel syndrome, even when the fictional patient said it had gotten worse. It also overlooked vulval cancer as a possible cause of itching. And it often gave information that contradicted NHS guidelines, for example outdated screening intervals for cervical cancer.

The test results are Eve Appeal's own and have not been peer reviewed. It is not stated which version of ChatGPT was used. Dr. Liz O'Riordan says ChatGPT likes to please the user and can give false reassurance.

What it's good for

Ask Eve Assist is intended as a first, reliable entry point for common questions about symptoms, screening, HPV and prevention, with a shortcut to real nurses when things get serious.

The numbers show why this matters. A YouGov survey from March 2026 of more than 2,000 British women, commissioned by Eve Appeal, found that 9 percent of those with gynecological problems had sought advice from AI. Of those, 24 percent felt reassured that they did not need medical help, while 28 percent felt encouraged to see a doctor. 16 percent distrusted the information. According to Eve Appeal, the number of ChatGPT users in the UK rose from 6.5 million to 16 million between September 2024 and September 2025, and 66 percent use it for health questions.

The test results were part of the "Get Lippy" campaign in May 2026, which urges people to see a doctor rather than use AI to make diagnoses. The message is the same for all tools: if symptoms persist or get worse, talk to a doctor.