Trump launches AI site to bring together all US public services

The US government has launched a new website, America.gov, that uses artificial intelligence to answer citizens' questions about public services. The site was presented by President Donald Trump on September 29 at an event in Washington D.C.

The idea is that Americans should no longer have to search around dozens of different government websites to find answers. Instead, they can type their questions directly to a chatbot, for example about how veterans get medical care, whether you are eligible for the Medicare health program, or how to renew a passport for your child.

29,000 websites in one

According to the US GSA, the federal agency for procurement and IT, the AI chat pulls information from more than 29,000 public websites and gathers it in one place. The site was developed in collaboration with the White House's National Design Studio, which is led by Airbnb co-founder Joe Gebbia in the role of the US's first "chief design officer."

Technically, the chatbot is built on language models from both Google (Gemini) and Elon Musk's xAI (Grok). The authorities stress that the answers are only drawn from official, public sources, but the site also warns users that the AI system can make mistakes.

Only answers for now

Right now, America.gov can only answer questions. The White House says that later in 2026 it will expand the site so citizens can also carry out the tasks themselves, such as renewing a passport or enrolling in Medicare, directly through the site. According to the outlet Axios, the aim is for actual applications and forms to be handled on the site from the beginning of 2027.

The launch is one of several initiatives from the Trump administration meant to show how artificial intelligence can make the US public sector more efficient.

What it means for you

If you live in the US or have American family members, the site could make it easier to find answers about passports, Medicare and other public services. You can already try asking your questions to the chatbot instead of searching around government websites. Remember to double-check important answers, as the AI can make mistakes. If you need to apply for something specific, you'll have to wait until the site is expanded with that feature later.